1. Your Account and Profile – 23andMe Customer Care

    https://customercare.23andme.com/hc/en-us/categories/201645467-Your-Account-and-Profile

    Learn how to access, manage, and protect your 23andMe account and profile, including password, email, and privacy settings. Find answers to common questions and issues about signing in, transferring, and canceling your membership.

  2. Account Access – 23andMe Customer Care

    https://customercare.23andme.com/hc/en-us/sections/200565570-Account-Access

    Learn how to sign in to your 23andMe account, reset your password, use Apple or Google sign-in, and enable 2-step verification. Find out more about 23andMe's health reports, research, and policies.

  3. Signing In With Google – 23andMe Customer Care

    https://customercare.23andme.com/hc/en-us/articles/360045209474-Signing-In-With-Google

    Learn how to link or unlink your 23andMe account with your Google account and troubleshoot common issues with Google Sign-In. Find out how to enable cookies, reset your Google password, and unlock your account if it is locked.

  4. 2-Step Verification For Your 23andMe Account

    https://customercare.23andme.com/hc/en-us/articles/360034119874-2-Step-Verification-For-Your-23andMe-Account

    Learn how to enable and use 2-step verification to secure your 23andMe account with email or authenticator app. Find out how to recover access to your account if you lose your authenticator app or password.

  5. Your Account and Profile – 23andMe Customer Care | International

    https://int.customercare.23andme.com/hc/en-us/categories/202203917-Your-Account-and-Profile

    Learn how to access, manage, and update your 23andMe account and profile settings. Find answers to common questions about password, email, 2-step verification, and more.

  6. Account Access – 23andMe Customer Care | International

    https://int.customercare.23andme.com/hc/en-us/sections/203249677-Account-Access

    Adding 2-Step Verification to Your 23andMe Account; Forgot Your Password? Signing In With Apple; Signing In With Google

  7. Account Information: Changing Your Password or Email Address

    https://customercare.23andme.com/hc/en-us/articles/212182078-Account-Information-Changing-Your-Password-or-Email-Address

    Learn how to change your password or email address for your 23andMe account. Find out how to unlink your account from Google or Apple if you have trouble accessing your settings.

  8. Signing In With Apple – 23andMe Customer Care

    https://customercare.23andme.com/hc/en-us/articles/360051143073-Signing-In-With-Apple

    Learn how to link your 23andMe account to your Apple account and sign in with your Apple ID and password. Find out how to hide your email, unlink your account, and troubleshoot common issues with Sign in with Apple.

  9. Already an Existing 23andMe Customer?

    https://ca.customercare.23andme.com/hc/en-us/articles/8430438580503-Already-an-Existing-23andMe-Customer

    Learn how to upgrade your 23andMe service if you are an existing customer who has already been genotyped. Find out if you are eligible for an upgrade and what reports you can receive depending on your chip version and location.