Find solutions for high bills, start or stop service, pay bills, report outages and more. Contact Duke Energy by phone, chat, email or mail for residential or business customers.

Register for My Account and then sign in to view your bill and payment history, choose how and when to pay, track your energy usage and manage your account.

Duke Energy offers various payment options for your electricity bill, including online, phone, in-person and mail. You can also manage your account, view your billing history and choose your due date with the Duke Energy app or website.

View current power outages in your area, estimated times of restoration or report an outage from the Duke Energy outage map.

Find out the latest news and information about Duke Energy, a leading electric power company in the U.S. Learn about power restoration, energy tips, grid strengthening, and more.

Start, Stop & Move. Not sure who your energy provider is? Check if it's Duke Energy. Start Service. Need to Start Service at a new location? Click Start Service to set up your new account. Stop Service. Need to Stop Service at your location? Click Stop Service to complete your request. Move Service.