Learn how to buy, send and redeem Nordstrom gift cards online or in store. Check your balance by phone, at the register or online and review the terms and conditions of use.

Enter your gift card number and access number or code to see how much credit you have left. You can also buy, return or join a gift card program at Nordstrom Rack online or in store.

For help with The Nordy Club or Nordstrom credit and debit cards, call 1.800.964.1800.

Register your Nordstrom gift card online to start shopping and enjoying exclusive benefits.

Manage your Nordstrom card account, make payments, and check rewards with Nordstrom Card Services.

For inquiries regarding your gift card order or for assistance placing a gift card order, please fill out the form below. For all other inquiries like store hours and location information, or product support, please visit nordstrom.com .

A user shares their experience of receiving a $400 Nordstrom gift card with zero balance from a Kroger store. They try to contact Nordstrom and Kroger but get no help and no refund.

If you paid by gift card(s), it is important to keep your original gift card (even with a $0 balance) as, generally, refunds or returns will be credited to your original gift card(s). If you also paid with a Nordstrom Note, we'll credit it back to your account within 72 hours.

For balance inquiries and to obtain information about gift cards, visit nordstrom.com/giftcard, call 1.877.283.4045 or ask any salesperson. Expiration & Fees Gift cards do not expire, and there are no fees associated with them.